Shipping Policy

Last updated: 21st April, 2026

Fluent Nutrition ("we", "our", or "us") is committed to delivering your orders efficiently and reliably. This Shipping Policy outlines how we handle shipping, delivery times, and related matters for purchases made through https://fluentnutrition.co.uk.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has been dispatched.

Delays may occur during peak periods or due to unforeseen circumstances.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days

Delivery times are estimates and may vary depending on location, customs processing, and courier delays.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email that may include a tracking number. Tracking information will be updated within 24–48 hours.

Customs, Duties, and Taxes

Fluent Nutrition is not responsible for any customs duties, taxes, or additional fees applied to your order for international shipments. These charges are the responsibility of the customer.

Shipping Restrictions

We may not be able to ship to certain locations due to legal or logistical restrictions. If your location is not serviceable, we will inform you as soon as possible.

Lost or Damaged Items

If your order arrives damaged or is lost during transit, please contact us immediately at info@fluentnutrition.co.uk with your order details. We will work with the shipping carrier to resolve the issue.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.